Terms of Service

These terms govern your use of Treetask (the “Service”), a job management application for tree surgery businesses, operated by Peardrop Studio (“we”, “us”). By creating an account or using the Service you agree to these terms.

1. Your account

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for all activity under your account and for the actions of team members you invite. Accounts are for use by tree surgery and related arboriculture businesses.

2. Your data

The business records you create in the Service — customers, site surveys, quotes, jobs, invoices, photographs and documents — belong to you. We store and process them solely to provide the Service, as described in our Privacy Policy. You can request an export or deletion of your data at any time by contacting us.

3. Third-party integrations

The Service can optionally connect to third-party services at your request, including Intuit QuickBooks (accounting), Microsoft Outlook (calendar) and email delivery providers. When you connect an integration, you authorise the Service to exchange data with that provider on your behalf, and your use of the provider remains subject to that provider’s own terms. You can disconnect an integration at any time from Settings, which stops all further data exchange.

4. Acceptable use

You agree not to misuse the Service, including: attempting to access another business’s data; uploading unlawful, malicious or infringing content; reselling the Service without our agreement; or using it to send unsolicited bulk email.

5. Availability and changes

We aim to keep the Service available at all times but do not guarantee uninterrupted operation. We may update, add or remove features. If we make a change that materially reduces the Service, we will give reasonable notice where practical.

6. Disclaimers

The Service is provided “as is”. It is a record-keeping and workflow tool: it does not provide professional advice, and you remain responsible for your own regulatory, safety, tax and accounting obligations, including the accuracy of quotes and invoices you send and records you push to accounting software.

7. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, loss of profit, or loss of data caused by events outside our reasonable control. Nothing in these terms limits liability that cannot be limited under the law of England and Wales.

8. Termination

You may stop using the Service and request account deletion at any time. We may suspend or terminate accounts that breach these terms, giving notice where reasonable. On termination we will, on request, provide an export of your data before deletion.

9. Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Questions about these terms: hello@peardropstudio.com